At SpotMyLost, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our website and services.
By using SpotMyLost, you agree to the practices described in this Privacy Policy.
Information we collect
We collect limited information to ensure the platform works effectively and safely. The types of information we may collect include:
- Information you provide voluntarily: such as your name, phone number, email address, city, item details, and descriptions when submitting a lost or found report.
- Contact information: shared by you so that another user can reach you regarding an item.
- Basic technical data: such as browser type, device information, and IP address, collected automatically for security and analytics purposes.
How we use your information
We use collected information only for purposes related to the functioning of the platform, including:
- Publishing and displaying lost and found reports.
- Helping users connect with each other regarding reported items.
- Maintaining site security and preventing misuse.
- Improving website performance and user experience.
What we do not do with your data
- We do not sell, rent, or trade your personal information.
- We do not share your contact details with third parties for marketing purposes.
- We do not collect sensitive personal information such as bank details, passwords, or full government ID numbers.
Public and private information
Information included in a report (such as item description, city, and general contact method) may be publicly visible so that owners and finders can connect.
We strongly recommend that users avoid posting sensitive personal details publicly and share such information only during private verification at the time of handover.
Cookies and analytics
SpotMyLost may use cookies or similar technologies to:
- Understand how visitors use the site.
- Improve content structure and usability.
- Monitor site performance and prevent abuse.
You can control or disable cookies through your browser settings. Disabling cookies may affect certain site features.
Third-party services
We may use trusted third-party tools (such as analytics or email services) to support platform functionality. These services are required to handle data in accordance with applicable privacy standards.
SpotMyLost is not responsible for the privacy practices of external websites linked from our pages.
Data security
We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. However, no online platform can guarantee complete security, and users share information at their own discretion.
User responsibility
Users are responsible for:
- Providing accurate and lawful information.
- Updating or removing reports once items are recovered.
- Protecting their own contact details and verifying identity before item handover.
Children’s privacy
SpotMyLost is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal data, please contact us so we can remove it.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the website after updates indicates acceptance of the revised policy.
Contact us
If you have questions, concerns, or requests related to this Privacy Policy, you may contact us at:
Email: info@spotmylost.com
By using SpotMyLost, you acknowledge that you have read and understood this Privacy Policy.
